Crafting Covid-19 communications

Crafting Covid-19 communications

Finding a voice that’s clear, responsible and reassuring It’s good to see so many organisations in all sectors making a big effort to keep customers, employees and the community informed about their plans and activities during the current Covid-19 outbreak. Every...
Grammarly: what’s the verdict?

Grammarly: what’s the verdict?

Grammarly’s wide-ranging digital and broadcast campaign is almost impossible to ignore. In the end I followed a link to find out what it was all about. I had a feeling that I was not going to like it.  Grammarly is an online tool that checks grammar, punctuation...
Email subject lines: a copywriting conundrum

Email subject lines: a copywriting conundrum

Five or six of the hardest words One of my most challenging copywriting tasks is coming up with email subject lines. Getting cracking on the content itself is no problem for me. But it can take as much time as a whole article draft to pick a catchy little phrase that...